[Important Note] The distinction between Travel MEDICAL Insurance and travel insurance is important.
- Lookup the family in Salesforce and click on the Itinerary
- Search for the field [RP Division] if:
- [High School], use the [Self Responsible] email template Below
- [Group], then search for the [Opportunity] Field and click the link
- Search for the field [Portal Checklist Exclusions]
- If [Travel Insurance] IS listed in this field, use the template [Groups - School Covered]
- If [Travel Insurance] is NOT listed here, use the [Self Responsible] email template
Example of it Being Listed
[Self Responsible]
Hi , great question.
Rustic Pathways requires that all students have International Medical Insurance coverage for the duration of their travels.
As a simple solution, we partner with Roam Right to offer our families an optional Travel Protection Plan (which includes the required primary medical coverage) for those who choose to purchase it. Visit the travel insurance page to learn more about the plan and get an instant estimate.
I hope that helps clarify! Let me know if you have any other questions about it, happy to help.
[Groups - School Covered]
Hi , great question.
I can confirm that you do NOT need to purchase travel insurance because the school is taking care of that for the whole group.
I hope that helps! Anything else I can do for you?
Is Travel Insurance Necessary?
Hi [FIRST NAME]! The travel insurance is strongly recommended, but optional - so [STUDENT] can travel if it's not submitted. We just recommend it for your coverage and protection in case something comes up like lost baggage, can't travel due to illness etc.
But to confirm, you have [completed all the mandatory items]for travel. Thanks for double checking and being on top of everything!
If you’d like that added protection, we partner with Roam Right to offer our families an optional Travel Protection Plan (which includes the required primary medical coverage) for those who choose to purchase it. Visit the travel insurance page to learn more about the plans and get a cost estimate.