Training Video: https://www.loom.com/share/4418eb52f7044cc09231e191e17e7b82?sid=2e51a27b-f412-4085-a56f-e7cc1b665a60
Summary
In this video, I address a common concern we receive from parents regarding their child forgetting medication on travel days or at the start of a program. I explain the steps to take, including communicating with parents to understand the impact of the medication's absence, seeking parental approval if the impact is minimal, exploring the option of purchasing medication in the host country, or coordinating with parents for overnight or express mailing of the medication. It is crucial to inform the local country team or program leaders about the situation and discuss any necessary actions.
Chapters
00:00 Introduction
00:59 Exploring Options
SOP: Managing Missing Medication for Participants
Objective
To effectively address situations where a participant forgets their medication during a travel day or at the start of a program, ensuring the well-being and safety of the participant.
Key Steps
- Communicate with Parents:
- Discuss with the parents to understand the medications and the potential impact of the participant not having them during the program.
- Assess the duration of the program and the severity of the impact if the medication is not taken.
- Parent Approval:
- If the impact is minimal and parents are comfortable, seek their approval for the participant to continue without the medication.
- Explore Options:
- If the impact is significant or if parents prefer the participant to have the medication, confirm the type of medication.
- Reach out to the local country team to check if the medication can be purchased there.
- Arrange for Medication:
- If the medication needs to be sent from home, work with the local country team to obtain the necessary address.
- Have the parent coordinate an overnight or express mailing of the medication to the participant.
- Notify Local Team:
- Regardless of the chosen option, inform the local country team, country director, or program leaders immediately about the missing medication.
- Discuss the situation and potential impacts on the participant with the local team.
Cautionary Notes
- Ensure that all actions taken regarding the participant's medication are in line with the parent's preferences and the well-being of the participant.
- Be mindful of any legal or regulatory requirements related to transporting or obtaining medication in different countries.
Tips for Efficiency
- Maintain clear and open communication with parents throughout the process to address concerns promptly.
- Collaborate closely with the local country team to expedite the process of acquiring or sending the medication.
- Document all steps taken and decisions made regarding the participant's medication for future reference and accountability.