Update Or Correct Student / Passenger Info

Process

1. Update student’s contact info - Client Facing
   1. From the student’s current Trip Itinerary, look under [Traveler Details]
   2. Click on the student’s name. This takes you to the student’s Contact page.
      1. Under the [Contact Information] section, update the requested fields
         1. Double-click the pencil widget next to the field that needs updating to make the change
            1. Exception: to update the [Age] field you will need to update the [Birthdate] field
         2. Save after every update

Also: If currently Enrolled on a program:

1. From the student’s current itinerary, look under [Holding Tank]
2. Click on the holding tank link
   1. Under the [Participant Information] section, update the requested fields
      1. Double-click the pencil widget next to the field that needs updating to make the change

Save after every update

More details here

[TEMPLATE] Email

Example