- If the participants sends in their flights we can certainly add it to their portal for them.
- First verify the times that they sent fall within our flight windows. To find the window you will need to check the specific session for that student.
- Copy the student / parents email in the salesforce search.
- Click on this years itinerary
- Scroll to the bottom to find Attendee > Click the link
- Next to session on the right hand side > Click the link
- Here you will find the Session and you will want to find the Flights section.
- Flight Route - Specific flight route
- DIY Program Arrival - Diy Departure Arrival
- Outbound RP Airfare arrival date - The Date the DIY Student should be arriving
- DIY Program departure time - Diy Departure window
- Inbound RP Airfare departure Date - The date the DIY student should be departing
- Outbound Airport Meeting Time - RP air arrival time to the Gateway Airport
- Inbound Gateway Airport Departure Time - RP air departure time from the gateway airport
- If the flights fall within the windows for DIY or depart / arrive on time for RP air then we can add it to their portal.
- Go back to the students Itinerary. (if you were just there it should show up on the side bar on the right of the screen)
- Scroll down to Travel Arrangements Completed > Check > Save (This tells us they submitted flight details and they work within the windows.
- Once saved click Portal LinkFlights > In the last sentence click HERE.
- Follow the prompt of the form. Are they an unaccompanied minor? ( This should show on the reservation or the parent may have told you. If they didn't mention it assume no UM)Travel Type - Driving or Flying Confirmation Number Airline Flight Number (Make sure you only put the numbers do not put UA1222 just 1222)Date (Follow the format given)Airport Codes Add Another Leg Repeat until all segments are uploaded > Submit
[TEMPLATE] Email To Client
Thank you so much for sending over (Student)'s flight details. I have uploaded them into your portal for you and you should see that reflected at this time. It looks like the remaining items left to complete are _______, ______, _____. If you need any help or have any questions, please let me know.