📄 Document | Portal Related
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      Why Is Submit Travel Arrangements Still A Red X? We Submitted

      Training Video: https://www.loom.com/share/2035053fdfc44591ac253e1429be27e7

      [TEMPLATE] Email To Client

      Hi [CLIENT NAME], thank you so much for reaching out and I apologize for that confusion!

      I just checked [STUDENT NAME]’s details and see that you have added those travel arrangements - I can see them on [HER] record, so thank you.

      The portal is currently still showing a Red X because our travel team still needs to review them and mark them off. This usually takes 2-3 days, but then it will switch to the green check mark.

      So, you are all set on your side! The ball is in our court and we’ll reach out if we need anything else.

      Example