Will someone meet my kid at the gate?

Training Video: https://www.loom.com/share/a2e3bca20cd34f5789b86a99b5583c9e

Summary

In this video, I explain the procedures for meeting students at the airport upon their arrival. I discuss the steps for both unaccompanied minors and students traveling with adults. Our team will be waiting outside the baggage claim area, wearing Pathways t-shirts and looking for the students. If the student is an unaccompanied minor, we will follow the specific regulations of the airline. I also mention that students can contact our team for assistance during their travel day. Please watch the video for more details.

Chapters

0:00 Introduction

0:44 Assistance for Students

SOP: Student Arrival Assistance at Airport

Objective: To provide assistance to students arriving at the airport by letting parents know where the Rustic Pathways team will meet kids at the airport.

Key Steps:

1. Determine if the student is traveling as an unaccompanied minor.
2. If the student is NOT an unaccompanied minor, the Rustic Pathways team will meet them outside the security area after they collect their bags from baggage claim. (Students arriving on domestic flights to connect with the group flight should meet the group at the international airline’s check-in counter if traveling on split tickets, or at the next departure gate if on a single ticket without leaving security.)
3. Team members will be in Rustic Pathways t-shirts outside the baggage claim area, looking for the student.
4. Due to airport regulations, team members cannot be behind security gates.
5. If the student needs help connecting with the team, share the travel day contact details for coordination.
6. For unaccompanied minors, check the airline regulations.
   1. Some airlines allow meeting at the gate, while others require meeting after baggage collection.
   2. Check with the airline for specific regulations.

Cautionary Notes:

• Ensure team members are easily identifiable in Pathways t-shirts.
• Respect airport regulations and do not go beyond security gates.
• Confirm the airline's unaccompanied minor regulations to avoid any issues.

Tips for Efficiency:

• Communicate clearly with the student or their guardian about the meeting location.
• Provide detailed instructions to the team members regarding the meeting process.
• Coordinate with the airline and team members in advance to ensure a smooth arrival process.