My kid doesn’t see anyone at the airport
Process
- Has your kid checked in with their AC, have they reached out to the number, the person is likely nearby, reach out seek instruction there
- If they are still struggling, go to the nearest airport staff, can you help point me in the direction of (instruction from Wheels Up),
- Escalation: call and I can walk the student through it
- Get parent out of in between (comfort first obvi)
- Our staff is there, we are in contact, just a matter of getting them connected, I'm sure they are not very far.
- Hey lets get out of the middle of this, the fastest solution is for kids and AC to be in contact.